Frequently Asked Questions-
When will I receive my order?
We usually ship the products same day and it takes around 5-6 days for our Courier Partner to Deliver at your home/office.
What about warranty when I purchase from UrbanUrja?
Brand Warranty is Valid on all the genuine products you buy from UrbanUrja, so you can claim warranty from brand's customer care anytime!
What happens if my package received is damaged or broken?
We have mastered the art of packing heavy shipments! So don't worry about receiving damaged/broken products. But even if it happens, we'll replace it for you. Just contact our customer-care.
Is technical support available after I buy from UrbanUrja store?
Yes! Just send us your query on our WhatsApp number- 8968659175 with your Order ID (4 digit) and we will get back to you as soon as possible!